CUSTOMER SERVICE
SHIPPING:
Orders are generally processed in 1-2 business days. If you have a large order or a custom order, please allow for a couple of extra days for processing. All orders are shipped via the US Postal Service Priority Mail - orders of 3 bottles or less are shipped via First Class Mail. Delivery is generally 3-4 business days, depending on your location.
Packages are trackable. Upon shipping, your tracking number will be emailed to you. It will also be linked to your account so you can track your package once you log in. If for some reason your tracking number isn't showing up (after 3 business days) please contact us and we will be happy to provide it for you.
INTERNATIONAL SHIPPING:
We can ship your order internationally via US Postal Service Priority Mail. Please contact us, as shipping costs will vary depending on the weight & destination of your order. Please know that the customer is responsible for any duties or taxes that may be incurred once your order leaves our facility.
RETURN POLICY:
- If, upon receiving your order, an item is damaged, or you were sent the wrong item, please contact us immediately and we will replace the item at no cost to you.
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If you accidentally ordered the wrong item & would like to return it, we accept UNOPENED products within 3 weeks of the date it was originally shipped. Shipping fees to return the item to us is your responsibility. Please contact us for a Return Authorization so we are aware that you are returning the product.
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Custom blends are non-refundable.